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Home / Articles / News / Local NEWS /  Panera request sparks varied reactions
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Wednesday, November 25,2009

Panera request sparks varied reactions

By Athens NEWS Staff

In early November, an Ohio University student created a Facebook group aimed at bringing a Panera Bread Café to Athens. Since then, local business owners and fellow students have posted their opinions on the page, creating anxiety in some and excitement in others.

Wednesday afternoon, Nov. 18, an array of hungry college students entered Brenen's Café and hastily purchased steaming coffee and/or a sandwich or bagel. Some slouched at a table and some hurried out the door. The owner of Brenen's Café, Josh Thomas, does not want to see these customers disappear.


"If a Panera opens on Court Street, I might as well close," Thomas said in a recent interview. "It would devastate local businesses." He and his wife, Jessica, have owned the small café since 2000, and are not thrilled about the prospect of a Panera moving onto Court Street, even if no such move has been announced.

A spokesperson for the restaurant chain said that while company officials have considered Athens for an outlet, they haven't gone any further than that.

Bagel Street Deli manager Lori Linnevers said her store got even more business than usual immediately after a larger chain restaurant (Chipotle) moved in nearby. On its first day, Chipotle offered free burritos to customers, which resulted in lengthy lines.

"People would be waiting in the long lines for places like Chipotle or Jimmy John's (when the latter had a low-cost sandwich day) and get impatient and head over here," Linnevers said.

In an everyday sense, though, Linnevers said that while a Panera Bread outlet might bite into the deli's business to some extent, the locally owned restaurant has a strong and loyal customer base. "It may hurt for a little while, but these people will still come back to us," she said.

She added that she doubts Court Street would be an ideal location for a corporate business like Panera due to parking issues, and the fact that Athens is a college town with a drastic population decrease during the summer and over winter break, making it harder for them to maintain a profitable business year-round.

Panera's director of marketing and public relations, Christie Mallett, disputed that the college aspect of Athens would be a negative. She maintained that college campuses are ideal locations for businesses like her employer.

"Our number-one sales are in a college town," Mallett said. "We have the free Wi-fi. That's a big thing especially in a college town, and Panera was the first to come up with that."

Mallett also disputed the notion that Panera would steal business from uptown restaurants.

"Whether it's Panera or a different restaurant coming into town, it will always decrease in sales for other local businesses immediately," she acknowledged. "It intimidates everyone, not just a local, individually owned business. I don't think the argument that it would hurt local businesses would be an ongoing argument. It's only the first, initial response."

Thomas noted that locally owned businesses have a larger stake in the community.

"If you go over to a place like Chipotle and ask them for a donation, they will tell you the same thing. They will call their corporate office and get back to you, whereas if you walked into a local business and asked for a donation, they would say 'sure' and give you one right away," he said.

THE CREATOR OF THE Facebook group, OU freshman Aundrea Bentley, has high hopes for bringing a Panera to campus.

"I sent a message to Panera telling them to come here, but I thought that if this group gets big enough, they will realize how much money they can make and will seriously consider it. Right now it's just an idea but with help we might be able to make it reality," Bentley said.

Though many students support bringing the chain café to uptown Athens, some aren't so sure.

"The last thing that uptown Athens needs is a corporate storefront and the construction to put it in," said OU sophomore, James McAuley. "There are plenty of other similar options like Brenen's and Bagel Street Deli. Try going to the local vendors for a change. The Athens Farmers Market also has some great healthy options, and you can ride a bike there to help get yourself in shape and help the environment!"

Bentley disagreed.

"Although many people are bringing up the same point, that Panera would kill other local businesses, I feel that that isn't completely a legit complaint," Bentley said. "It definitely deserves a thought but I think that Panera would take away business from other corporates like Wendy's and Chipotle rather than the mom-and-pop shops."

Thomas urged members of the Facebook group to give local vendors another glance.

"I know I speak for the other local restaurant owners when I ask you to experience all of what Athens has to offer before you immediately long for what it may not offer," Thomas said. "I think you will be pleased."


 

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REPLY TO THIS COMMENT
Why not on East State Street? Parking uptown is atrocious for those of us who do not live on campus. There are plenty of places there that the students can walk to. What about Richland Ave.? Court St. should not be the only location considered for new business. The current restaurant owners want the students to consider their business, but what about the business owners considering student needs? Some of us students need jobs and since Brennens is not willing to hire (at least not me and I've managed a Tim Horton's and worked as a barista at Starbucks) then maybe Panera will hire me and other fellow students that may not be funded by their parents.

 

REPLY TO THIS COMMENT
My wish for Athens is that students will appreciate what special, niche restaurants we have - please don't try to change Athens to be like your home town or larger suburban areas, appreciate it for it's unique places, not found in your home town - like Salaam, Casa Neuva, O'Betty's Hot Dogs, Brennen's , Bagel St. Deli, Donkey Coffee, newly opened Court St. Coffee , just to name a few...you'll be glad you did

 

REPLY TO THIS COMMENT
Panera is a high-priced deli chain. The food is good, but not really worth the price. It might hurt your profits for a few months, but once the newness wears off your business will pick back up. You might actually have to "gasp" dole out some more customer service and change your pricing a little, but a good business owner with a solid business can whether such storms. Athens is growing and new businesses are coming to town, and some of them will be corporate chains. That's how progress works. Competition drives the market. Adapt to the changing market and competition or close up shop, but please don't moan and treat one restaurant coming to Athens like the end of days. Panera would work well out on East State Street. They should take over the old Bennigan's restaurant location (wait wasn't Bennigan's a chain that everyone said would crush the local restaurants?!?!?!). Cici's was the same way and it's a vacant store front now too.

 

REPLY TO THIS COMMENT
We're loosing the Burrito Buggy because a national chain is more familiar and desirable to the young folks who demand franchise restaurants over individually and locally owned business with true character and soul. They are a product of their own suburban dystopia and cannot accept a town without a "Little Lancaster" strip mall (which continues to grow on East state) Obviously this would be the preferred location for any chain establishment with our auto-obsessed culture. Most uptown commercial real estate of any size remains empty awaiting the next national corporate chain who are the only business who could afford them - I'm looking at you former Burger King, Woolworth's. - Yet somehow we have a brand new local owned coffee shop that's just opened next to Little Professor. I fear for the Mom and Pop of America in the saturated corporate ad/media/brand environment. There is NO competition when you're dealing with markets of scale the way corporations have ability to squeeze every supplier buying en mass to keep prices so low. It's just this sort of new business that would surely suffer, along with other local coffee shops that will struggle to compete for a customer full of preconceived notions about quality, value, and loyalty to their brand. It's the brainwashing of familiarity associated with the ubiquitous presence of corporate owned chains and the synergy of nationally marketing it's brand that truly infects the minds of Americans until all they can think about is 5 dollar foot longs etc. etc. It's a shame that more young people won't escape their comfort zone of carefully crafted marketing and consumerist simulacrum that is American McCulture. They should learn to support more home grown business and understand that real people are you neighbors and are what define community, not how close you are to the nearest Starbucks. I vote with my dollars like every consumer and will spend more gladly knowing it's not being sucked out of the community benefiting mainly the corporations and perhaps only partially the franchise owner and a handful of minimum wage earners.

 

REPLY TO THIS COMMENT
[b]"They should learn to support more home grown business and understand that real people are you neighbors and are what define community, not how close you are to the nearest Starbucks."[/b] Being a student and community member for several years I can tell you why the chains are beating the pants off local businesses. The local businesses do nothing but suck the cash out of college students like vultures and treat most of them like crap. I've eaten at Brennen's once and will never go back because my food was awful, the employees were rude, and it was not a good dining experience. I took my business elsewhere. I still frequent Donkey because I've always gotten good service there and the staff are nice. Someone mentioned Casa Cantina and how folks should try it. Well I've tried it 5 times now, but have yet to eat in the restaurant side because even when 3 tables are filled in the restaurant side the hostess says it's a 45 minute wait! No thanks I'll just go to another restaurant where I don't have to wait 45 minutes to sit down in an EMPTY restaurant. You blame the youth and commercials for "brainwashing" us. I can honestly tell you I've never frequented a restaurant because of any commercial or any promotion. I go where I am treated well, the food is good, and the prices are reasonable. If I don't get those things I don't go back, or I wait several months and then give them another shot. Business owners blame everyone else but themselves in this town. I'm sorry it's a small town with a huge amount of students and a huge influx of cash. If you own a coffee shop in Athens and are failing, perhaps you need to make your business stand out from the rest. I never see any of the shops looking like they are hurting for business though during the school year. If you open the same cookie cutter style business as everyone else in an already saturated market and do nothing to stand out you will fail and deserve to fail.

 

 

 
 
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